About
A community built on hope, belonging, and lived experience
The Well Communities is a notforprofit organisation founded in 2012 on a simple belief: recovery and wellbeing are possible for everyone. From our hubs in Barrow, Morecambe, Carlisle, and Kendal, we work at the heart of local communities to support people’s health, confidence, and connection.
Our approach is rooted in recoveryoriented systems of care. That means we don’t just focus on treatment – we focus on hope, resilience, and lasting change. We bring together lived experience, professional expertise, and strong community partnerships to create safe, supportive spaces where people can heal, grow, and reconnect with life.
Through housing, training, mentoring, and social activities, we help people feel included, empowered, and part of something bigger.
Lived experience is at the heart of everything we do
Support at The Well Communities is available 24 hours a day, 365 days a year. Everything we offer is free to members and delivered by people who truly understand – because many of us have walked similar paths.
Our staff and volunteers bring lived experience of addiction, mental health challenges, offending behaviour, childhood trauma, learning difficulties, domestic abuse, and homelessness. This means we don’t just offer support; we offer empathy, understanding, and hope.
Over the past decade, we’ve grown into a trusted and respected recovery community across Cumbria, North Lancashire, and beyond. Today, 64.5% of our staff once used our services – a powerful reminder that recovery is not only possible, but transformative.
Our approach is different, and it works. Where other services may fall short, our unique mix of compassion, experience, and expertise helps people find a way forward. We work alongside the NHS, police, probation, prisons, social services, and local councils – but at the centre of everything is community, walking side by side toward recovery.
Our flexible Hub & Spoke model ensures people can access the support that works best for them, wherever they are in their journey.

Recovery isn’t something you have to do alone.
Our Misson
To bring hope and healing to individuals and families affected by substance misuse – supporting them to rebuild their lives, strengthen resilience, and reconnect with their communities.
We believe recovery is possible for everyone. Whether you’re seeking support for yourself or someone you care about, we’re here to help make recovery a reality across North West England.

Our Values
Creating the right culture: our Core Conditions for Recovery
We believe services should be built around the community – not the other way around. Our Core Conditions for Recovery guide our daily practice and help us create a trauma safe environment where people feel seen, supported, and able to grow. The values that shape our community and our work are:
- Safety: We create safe environments for our staff, our members, and the wider recovery community. Safety is the foundation of everything we do.
- Resilience: Recovery is a journey that requires strength and perseverance. We build resilience in ourselves and in the people we support, helping each other through challenging times.
- Integrity: We work with honesty, transparency, and accountability. Integrity builds the trusting, collaborative relationships that make recovery possible.
- Empowerment: Everyone has the right to choose their own path. We stand shoulder to shoulder with our members, colleagues, and partners to find solutions together.
- Love: We lead with compassion. We will love everyone who enters our service until they are able to love themselves.
Our Direction Principles
- Transform: Strengthen our operational foundations by stabilising the organisation, getting the basics right, and relentlessly focusing on quality and consistency. We will continue to invest in our people through training, supervision, and our Future Leaders Academy.
- Strengthen: Focus on the areas where we make the greatest impact. Through transparency and collaboration, we will build strong relationships with commissioners, local authorities, statutory services, and VCFSE partners.
- Grow: Develop existing and new work streams where the power of lived experience can bring tangible benefits to individuals, families, and communities across our geographical footprint.

Meet the Team
Meet our senior leadership & business team – passionate leaders who are dedicated to walking alongside every person on their recovery journey.

David Blacklock
Director

Trish McKitterick
Assistant Director

Kellie Woodley
Director of Development and Innovation

Adam Hughes
Assistant Director of Development and Innovation

Debra Dilks
Operations Manager, Cumbria

Kate Aspinall
Operations Manager, Lancashire

Shannon O'Hare
Head of Housing

Steve Holden
Finance Director

Kate Hodges
Head of Business

Emma-Anne Nicol
HR Manager

Sarah Milne
Finance Manager

Ellis Smith
Data & Quality Lead

Muhammad Shan
Data & Quality Officer

David Norbury
Head of Finance

Barry Munro-Berry
HR

Jake Clayton
Recovery Development Lead

Amanda Ryan
Communications Lead
Meet our Cumberland Team

Debra Dilks
Operations Manager, Cumbria

Scott Croxford
Tenancy Sustainment Manager

Julia Harper
Housing Administrator

Michael Cooper
Tenancy Sustainment Worker

Briony Torrance
Tenancy Support Worker

Janice Helens
Tenancy Sustainment Worker

Ryan Kimmins
Tenancy Sustainment
Worker

Paul Sloan
SMMILES Team Leader

Dylan Wilby
1CLIC Worker

Jason Norris
SMMILES Hope Worker

James Campbell
SMMILES Hope Worker

Lisa Hinton
SMMILES Hope Worker

Andrew McGoven
SMMILES Hope Worker

Daniel Woodburn
Grow Your Own - Keyworker

Joy Sayers
Carer's Addiction Recovery Support
Meet our Lancashire Team

Kate Aspinall
Operations Manager, Lancashire

Shannon O'Hare
Head of Housing

Jo O'Brien
Senior Business Support

Dean Kirton
Housing Manager

Ryan Guest
Senior Tenancy Sustainment Worker

Jolie Winder
Housing Administrator and Health & Wellbeing Companion

Matthew Bunn
Tenancy Sustainment Worker

Talitha Booth
Tenancy Sustainment Worker

Paul Anderson
Floating Tenancy Support Worker

Andrea Whiteside
Tenancy Sustainment Worker

Kate Stephenson
Through The Gate - Senior Keyworker

Poppy Lyons
Through The Gate - Keyworker

Colin Thomas
Through The Gate - Keyworker

Ross Golby
Through The Gate - Keyworker

William Norris
AwaKe - Family Support Worker

Emma Thompson
AwaKe - Ketamine Support Worker

Georgia Brown
AwaKe - Ketamine Support Worker

Joel Guy
AwaKe - Ketamine Support Worker

Margaret Howard
AwaKe - Family Support Worker

Paula Ordonez
Health & Wellbeing Companion

Scott Carter
Senior Health & Wellbeing Companion

Simon Merrett
Health & Wellbeing Companion
Meet our Westmoreland & Furness Team

Chris Wilson
Tenancy Sustainment Manager

Darren Hardaker
Grow Your Own - Keyworker

Lewis Hage
Senior Tenancy Sustainment Worker

Joanne Jackson
Housing Administrator

Louise Wheeler
Carer’s Addiction Recovery Worker

Peter Graham
Tenancy Sustainment Worker

Victoria Nelson
Tenancy Sustainment Worker

Owen Gunnigle
Tenancy Sustainment Worker

Andrew Meikle
Grow Your Own - Keyworker

Andrew Hall
1 CLIC - Keyworker
